Privacy Policy

Effective Date: November 5, 2025 · Inkswell, LLC · New Jersey, United States

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1. Introduction

Inkswell, LLC ("Inkswell," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, app, and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

2. Information We Collect

We collect the following types of information to provide and improve our Services:

a. Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: When you purchase prints or other paid features, we collect payment details through secure third-party processors (e.g., Stripe, PayPal). We do not store full credit card numbers.
• Generated Content: We collect the prompts, images, and art you create using our AI model to operate the service, improve functionality, and maintain compliance.
• Communications: When you contact support or subscribe to updates, we collect your messages, feedback, or preferences.

b. Information Collected Automatically

• Usage Data: We collect information about your interactions with our site or app (e.g., pages visited, art generated, time spent, clicks).
• Device & Log Data: Includes browser type, device identifiers, IP address, operating system, and crash logs.
• Cookies & Tracking: We use cookies and similar technologies for authentication, analytics, and personalization. You can manage cookies in your browser settings.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Services
• Process payments and deliver orders
• Personalize your experience and generated outputs
• Improve model performance and user experience
• Communicate with you about your account, updates, or promotions
• Ensure compliance with laws and enforce our Terms of Service
• Prevent fraud, misuse, or security breaches

We may use anonymized or aggregated data for analytics and research.

4. Sharing and Disclosure

We do not sell your personal information. We may share limited information as follows:

• Service Providers: With trusted vendors (e.g., hosting, printing, payment processors) who perform functions on our behalf under confidentiality agreements.
• Legal Compliance: If required by law, court order, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. Data Retention

We retain personal data for as long as necessary to provide Services, comply with obligations, or resolve disputes. You may request deletion of your data by contacting us at privacy@inkswell.co.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal information; opt out of marketing communications; or request data portability or restriction of processing. To exercise your rights, contact help@inkswell.co. We may verify your identity before processing your request.

7. Children's Privacy

Our Services are not intended for individuals under 13. We do not knowingly collect personal data from minors. If you believe a minor has provided information, contact us for deletion.

8. Security

We use technical and organizational measures (encryption, access control, and monitoring) to protect your data from unauthorized access, disclosure, or loss. However, no online service is completely secure, and you use our Services at your own risk.

9. International Data Transfers

If you access Inkswell from outside the United States, your information may be transferred and processed in the U.S., where data protection laws may differ from your jurisdiction.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with an "Effective Date." Continued use after changes indicates your acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Inkswell, LLC · help@inkswell.co